JOB TYPE
Terms of Employment:
Seasonal, Full Time, Shift, Weekend, Day, Night, Evening
Salary:
To be negotiated
Anticipated Start Date: As soon as possible
Location:
Winnipeg, Manitoba (45 vacancies )
Skill Requirements:
Education:
Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: Will train
Languages:
Speak English, Speak French, Read English, Read French, Write English, Write French
Specific Skills:
Consult user guides, technical manuals and other documents to research and implement solutions, Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Computer and Technology Knowledge:
Windows, Applications - desktop, Office Suites
Own Tools/Equipment:
Computer, Internet access
Work Conditions and Physical Capabilities:
Fast-paced environment, Repetitive tasks, Attention to detail, Sitting
Security and Safety: Basic security clearance
Essential Skills:
Reading text, Document use, Numeracy, Writing, Oral communication, Problem solving, Decision making, Critical thinking, Finding information, Computer use
Employer: Sutherland Global Services
APPLY NOW:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
Contact Name: Work At Home
By E-mail: Dawn.mischler@sutherlandglobal.com
Business Profile: Sutherland Global Services
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JOB TYPE
Windows Support Analyst (CSR)
Company Name teamrecruiter.com
Email maria@teamrecruiter.com
Province Manitoba
Location Winnipeg
Category IT / Internet
URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to maria@teamrecruiter.com Please put the job title as your subject line:
The recruiter in charge of this role is Maria
Job Overview:
Desktop support technician to support Government Clients
This job is focused on managing the onsite delivering of software services, pre-sales, post-sales
This job is focused on managing the onsite delivering of software services, pre-sales, post-sales
or service delivery support, installation and configuration for customer environments.
Requires a high level of understanding and ability to support Windows systems & applications
Requires a high level of understanding and ability to support Windows systems & applications
on-site and remotely as required
Prompt resolution of problems in a timely manner with excellent customer service skills
Candidate should be self-motivated performer with an attention to detail
Strong working knowledge of Windows platform systems, Windows Active Directory/Server and
Prompt resolution of problems in a timely manner with excellent customer service skills
Candidate should be self-motivated performer with an attention to detail
Strong working knowledge of Windows platform systems, Windows Active Directory/Server and
of a networked environment is required as well as be able to perform tape backups
Candidate is required to have strong troubleshooting skills as well as knowledge of IT technical
Candidate is required to have strong troubleshooting skills as well as knowledge of IT technical
and professional concepts to quickly resolving a wide range of customer hardware and software
issues within customer environment
Skills/Requirements:
Good communication skills both verbal and written a must
Resolve customer helpdesk tickets on desktop and laptop computers
Troubleshoot and resolve desktop, laptop and customer supported application issues
Resolving a wide range of customer hardware and software issues
Work with server administrators, and telecom groups to assist with helpdesk tickets and assist other
Skills/Requirements:
Good communication skills both verbal and written a must
Resolve customer helpdesk tickets on desktop and laptop computers
Troubleshoot and resolve desktop, laptop and customer supported application issues
Resolving a wide range of customer hardware and software issues
Work with server administrators, and telecom groups to assist with helpdesk tickets and assist other
IT groups for their coordination and resolution of customer issues
A valid drives licence and vehicle is required for this position
Contractor must pass a Criminal Record Check
Qualifications:
Bachelor's Degree or equivalent experience required
3 or more years experience in desktop and laptop support
A+ or MCDST certification preferred
Minimum:
Vocational/Diploma/Associate Degree (technical field)
3-5 years of working experience in related fields
A valid drives licence and vehicle is required for this position
Contractor must pass a Criminal Record Check
Qualifications:
Bachelor's Degree or equivalent experience required
3 or more years experience in desktop and laptop support
A+ or MCDST certification preferred
Minimum:
Vocational/Diploma/Associate Degree (technical field)
3-5 years of working experience in related fields
